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ExecutiveChronicles | It’s no secret that public transportation has come a long way in recent years. With new, more comfortable buses and trains hitting the streets, more and more people are turning to public transportation as a viable option for getting around. But what makes a good public transportation system? And what can be done to make it even more comfortable for riders?
In this article, we’ll take a look at some of the factors that make public transportation comfortable, and we’ll discuss ways to improve the rider experience.
Importance of Public Transportation
Public transportation is important for many reasons. For one, it’s a more environmentally-friendly way to get around than driving. It also helps to reduce traffic congestion and makes it easier for people to get around town.
But the most important reason why public transportation is so important is that it helps to connect people and communities. By providing an affordable, convenient way to get around, public transportation helps to break down the barriers between people and make it easier for them to connect with one another.
SMRT CEO Neo Kian Hong believes that public transportation is a key part of Singapore’s success. “Public transport is the lifeblood of any city,” he said. “It is how people and businesses connect, how goods and services are delivered, and how tourists experience all that a destination has to offer.”
What Makes a Good Public Transportation System?
There are many factors that go into making a good public transportation system. Some of the most important ones are:
Cleanliness
One of the most important factors that make public transportation comfortable is cleanliness. If the bus or train is dirty, it can be a real turn-off for riders. Not to mention it’s also a hygiene issue.
That’s why it’s important for transit agencies to make sure that their buses and trains are kept clean. This includes both the inside and outside of the vehicles.
Seating availability
Another important factor is seating availability. If there are no seats available, people are likely to get cramped up and uncomfortable. Especially now that social distancing has become so important, it’s critical that transit agencies provide enough seating for riders. To increase seating availability, upgrading to larger buses or trains may be necessary.
Friendliness of Drivers and Staff
The friendliness of the drivers and staff is also important. If they’re rude or unhelpful, it can make the whole experience much less enjoyable. So it’s important to make sure they’re friendly and helpful. Training and hiring the right staff is essential in creating a more pleasant atmosphere and experience for all.
Quietness or Lack thereof
One issue that can make public transportation uncomfortable is noise. If the bus or train is too noisy, it can be difficult to concentrate or relax. This is why many transit agencies are now investing in quieter vehicles. Electric buses, for example, are much quieter than their diesel counterparts.
Number of Stops
Another important factor to consider when looking for a good public transportation system is the number of stops. If there are too many stops, it can be difficult to get to your destination on time. So it’s important to find a system that has a reasonable number of stops.
Frequency and Punctuality
People often use public transportation to arrive at their destinations on time. If the bus or train is late, it can be very frustrating. So it’s important to make sure that it runs on schedule and is punctual. At the same time, the availability and frequency of the bus or train are also important. People don’t want to have to wait long for the next one, and they want to be able to rely on it being there when they need it.
Safety
It’s important for riders to feel safe when using public transportation. This includes feeling safe from crime as well as feeling safe from accidents. To do this, transit agencies need to invest in safety features like CCTV and good lighting. They should also make sure that drivers and staff are properly trained in safety procedures.
Price
Last but not least, price is an important factor for many people when choosing public transportation. If it’s too expensive, people may opt for other modes of transportation, like driving. In addition, adding more payment options, like using contactless cards or mobile payments, can make it easier and more convenient for people to pay for their rides. This way, they don’t have to worry about having the exact fare, and choosing public transportation becomes much more convenient.
Final Thoughts
So what makes a good public transportation system? There are many factors that go into it, but some of the most important ones are cleanliness, seating availability, friendliness of drivers and staff, quietness or lack thereof, number of stops, frequency and punctuality, and price. By focusing on these factors, you can make public transportation a more comfortable and enjoyable experience for everyone.
Photo by Samson Katt from Pexels
