ExecutiveChronicles.com | Easy Ways to Improve Relations with Your Tenants | Are you looking for great new ways to improve relations with your tenants? This is a goal that every building owner and manager should aspire to. Your tenants are the literal lifeblood that keeps your buildings occupied and profitable. Here are some handy ways by which you can continue to improve relations with them.
Schedule Regular Meetings with Tenants
Another great way to improve relations with your tenants is to schedule a series of regular meetings with them. If you can’t always be there in person to check up on them, you can do so by Skype or Zoom. A series of weekly or monthly tenant relations conferences will be a great way to keep in touch with them.
These meetings are crucial because they give your tenants the chance to air publicly all of their most pressing questions, comments, and concerns. This allows them to get quick and definite answers from you. These answers will be appreciated all the more if they are followed up by quick action on your part to address all of these issues.
Follow Up Meetings with Regular Maintenance
Another key area of improving relations with your tenants is to follow up on your meetings with action. Make sure that you pay attention to any maintenance issues that your tenants may bring up. These are issues that will affect the quality of your relations with tenants. They will also have an impact on the value of your property.
If they bring up a series of repairs that need to be made, your best course of action will be to get in there and get them done. If you can’t do the repairs yourself, hire a professional service that will conduct them on your behalf. Be sure to give thanks to your tenants for bringing these issues to your attention so that you can fix them.
Offer Your Tenants an Experience App
One of the very best things that you can do to improve relations with your tenant is to offer them a well-loaded tenant experience app. This is a handy app that lets them know about all of the various amenities and services that are available for them to make use of.
An Experience app for your tenants will serve a variety of purposes. For example, if there are certain well-regarded amenities that you can offer, an Experience app is the perfect place to advertise them. This can include parking valet service, concierge, pool service, and many others. These are services you want your tenants to know about.
Your tenants can use the app to book conferences, massages, or even arrange to get their pets walked by professionals. This app will put all of the services that you offer right under their fingertips. Tenants will appreciate being able to access a wide variety of info about all of your services in a single handy application.
Keep Your Rent to a Manageable Level
Another key area in which you can keep relations cordial with your tenants is to keep your rent to a manageable level. You don’t want to rock by the boat by making sudden huge increases in rent based on the goal of petty short term gain.
The truth of the matter is that this is a strategy that always backfires. You don’t want to spring a huge increase in rent on tenants who are not prepared for it. The result is very likely to be mass defections.
This means that you now have to not only replace the tenants who have left but also find new tenants who are willing to pay a higher level of rent. It’s much better to keep in mind that retaining tenants over the long term is the best way to guarantee a steady income.
The Time to Improve Tenant Relations is Now
There is no better time than the present to improve relations with your tenants. Recent events have shown that this is an absolute necessity. You want to do all in your power to make sure that your tenants are happy, healthy, and willing to stay with you for a long time to come. Improving relations is the way to make it happen.